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9449 Brookpark Rd. Unit C, Parma, OH 44129
440-333-0040 Fax: 440-333-0104


9-6 EST M-F / 10-2 Sat

Ordering Info / Terms

Please call for directions if you are picking up an order as we are not easy to find (click HERE to go to the map and direction page). We try to ship all orders for in-stock items and blank cassettes within 24 hours of receipt. We insure all applicable shipments and add the charges (if any) to your invoice. When ordering cassettes, please state tape type, color of shell, tabs in or out, and TOTAL length of cassette. Label and insert templates as well as spec sheets are available elsewhere on our website. Please call (440) 333-0040 or fax (440) 333-0104 for further information.
Cash, charge or C.O.D. to new customers and overdue accounts.  Net Receipt to established accounts.   WE ACCEPT MASTERCARD, VISA, NOVUS, DISCOVER AND AMERICAN EXPRESS.  Past due accounts will be charged 1.5% per month interest.  Checks returned for NSF will incur a $25 penalty.  Shipping costs are actual UPS charges plus $1.75 handling per package (NOT per item) and are added to all orders except pick-ups. No returns accepted without prior authorization.  NO returns on custom length cassettes, duplication or printed items. A 15% restocking fee applies to ALL returns except damaged goods.  A to Z Audio Services, Inc. is not responsible for any consequential damages resulting from: manufacturing defects; delays, misshipments or losses by carriers; or misuse of products.  Our sole obligation is to replace or repair the defective product.

Please send all payments to:
A to Z Audio, 9449 Brookpark Rd. Unit C, Parma, OH 44129.

[[ All prices effective date on bottom of respective pages and subject to change without notice ]]
Weekdays:  9 am to 6 pm
Saturdays:  10 am to 2 pm


updated: 11-11-2019
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